The Basics Password Reset If you forgot your password, need to change it or are locked out Multifactor Authentication (MFA) Refreshing WiFi in Schiller Park Learn how to access Encore-Secure wifi network Printing in Schiller Park Learn how to connect to network printers in Schiller Park Windows 10 - Network Printer General information on connecting to the network printers that are available  Map a network drive in Windows 10

Back office tools and logging in Collaboration Tools Back office tools including O365 OneDrive for Business Learn how to manage file shares and storage with OneDrive for Business  Licensing Adobe, AutoDesk, let us help  IT Rental Images Check on your rental fleet- do you have the most current images

Refresh your account  Delve - Update your O365 profile  Update your profile picture in O365 Update your email signature with new Encore branding Where's my OneDrive?

New or Returning Users  Signature Generator Update your email signature with this tool Need to know information for new or returning users and their managers Meet the Browsers Our default browsers are Chrome and Edge Get to know Windows 10 Some refresher tips and tricks

New Hire Request Process    Use the New Hire Request module on the Support Portal.   Use this form to request hardware and application access and permissions which are not automatically granted during the UltiPro Onboarding Process. Permissions granted during the UltiPro Onboarding Process could take 24 to 48 hours to complete and may vary for Full-Time and Part-Time Team Members. This access includes: A network account. A MS O365 license is assigned. MS Office (Excel, Word) Mailbox OneDrive Navigator Access with default location assigned. Lighthouse with default location assigned. Compass/CRM Dynamics (specific job titles only)   Teams Phone Number (FT by default, PT upon request only) For all other team members, permission access or hardware requests, service is granted upon request and approval. For more information, please refer to the Onboarding Process Solution article.

A new culture of work is here. It's open and collaborative, letting you work together securely, from anywhere in the world on any device. Learn how to enable the modern workplace with Microsoft 365 solutions. GET MY WORK DONE GET WORK DONE WITH MY TEAM GET WORK DONE WITH MY ORG

If you are looking for a browser that suits your needs, you might be wondering which one to choose. There are many browsers available, Encore supports Edge, Chrome, and Firefox. In this guide, we will explore the features of each browser and help you decide which one is right for you. Microsoft Edge Microsoft Edge is a browser developed by Microsoft and is the default browser for Windows 10. Here are some of its features: Speed: Edge is fast and responsive, making it a great choice for those who want a quick browsing experience. Security: Edge has built-in security features that protect you from phishing and malware attacks. Compatibility: Edge is compatible with most websites and web applications. Integration: Edge integrates well with other Microsoft products, such as Office 365 and OneDrive. Google Chrome Google Chrome is a browser developed by Google and is one of the most popular browsers in the world. Here are some of its features: Speed: Chrome is known for its speed and performance, making it a great choice for those who want a fast browsing experience. Customization: Chrome has a wide range of extensions and themes that allow you to customize your browsing experience. Compatibility: Chrome is compatible with most websites and web applications. Integration: Chrome integrates well with other Google products, such as Gmail and Google Drive. Mozilla Firefox Mozilla Firefox is a browser developed by the Mozilla Foundation and is known for its privacy and security features. Here are some of its features: Privacy: Firefox has built-in privacy features that protect your data from being tracked by websites and advertisers. Customization: Firefox has a wide range of add-ons and themes that allow you to customize your browsing experience. Compatibility: Firefox is compatible with most websites and web applications. Open-source: Firefox is an open-source browser, which means that its source code is available for anyone to view and modify. Conclusion In conclusion, each browser has its own unique features and benefits. If you are looking for a fast and responsive browser, Edge or Chrome might be the right choice for you. If you are concerned about privacy and security, Firefox might be the better option. Ultimately, the choice of browser depends on your personal preferences and needs. We hope this guide has helped you make an informed decision.

Set up the Microsoft Authenticator app from the Security info page Depending on your organization’s settings, you might be able to use an authentication app as one of your security info methods. You aren't required to use the Microsoft Authenticator app, and you can choose a different app during the set up process. However, this article uses the Microsoft Authenticator app. Important:  If you have set up the Microsoft Authenticator app on five different devices or if you've used five hardware tokens, you won't be able to set up a sixth one, and you might see the following error message: You can't set up Microsoft Authenticator because you already have five authenticator apps or hardware tokens. Please contact your administrator to delete one of your authenticator apps or hardware tokens. To set up the Microsoft Authenticator app Sign in to your work or school account and then go to your My Account portal. Select Security info in the left menu or by using the link in the Security info pane. If you have already registered, you'll be prompted for two-factor verification. Then, select Add method in the Security info pane. On the Add a method page, select Authenticator app from the list, and then select Add. On the Start by getting the app page, select Download now to download and install the Microsoft Authenticator app on your mobile device, and then select Next. For more information about how to download and install the app, see Download and install the Microsoft Authenticator app. If you want to use an authenticator app other than the Microsoft Authenticator app, select I want to use a different authenticator app. If your organization lets you choose a different method besides the authenticator app, you can select I want to set up a different method. Remain on the Set up your account page while you set up the Microsoft Authenticator app on your mobile device. Open the Microsoft Authenticator app, select to allow notifications (if prompted), select Add account from the Customize and control icon on the upper-right, and then select Work or school account. Note: The first time you set up the Microsoft Authenticator app, you might receive a prompt asking whether to allow the app to access your camera (iOS) or to allow the app to take pictures and record video (Android). You must select Allow so the authenticator app can access your camera to take a picture of the QR code in the next step. If you don't allow the camera, you can still set up the authenticator app, but you'll need to add the code information manually. For information about how to add the code manually, see see Manually add an account to the app. Return to the Set up your account page on your computer, and then select Next. The Scan the QR code page appears. Scan the provided code with the Microsoft Authenticator app QR code reader, which appeared on your mobile device after you created your work or school account in Step 6. The authenticator app should successfully add your work or school account without requiring any additional information from you. However, if the QR code reader can't read the code, you can select Can't scan the QR code and manually enter the code and URL into the Microsoft Authenticator app. For more information about manually adding a code, see Manually add an account to the app. Select Next on the Scan the QR code page on your computer. A notification is sent to the Microsoft Authenticator app on your mobile device, to test your account. Approve the notification in the Microsoft Authenticator app, and then select Next. Your security info is updated to use the Microsoft Authenticator app by default to verify your identity when using two-step verification or password reset.

1. Start by finding and opening the App Store on your iPhone. 2. Search for the "Microsoft Authenticator" app on your phone. Tap 'Get' to start downloading the app. Once finished, tap 'Open'. 3. Tap 'Accept' on the privacy policy. Then 'Continue' on the next screen. Tap 'Add work or school account'. Sign-in on the next page using your "@psav.com" credentials. Tap 'Sign in' to continue.  4. Tap 'Open browser'. Sign-in again using your "@psav.com" credentials on the next screen. Then tap the 'Sign in' button.  5. Tap 'Next' to continue. 6. Tap 'Next' to continue. 7. Tap 'Pair your account to the app by clicking this link.' 8. Tap 'Open' to reopen Authenticator. 9. Tap 'Allow' to allow notification from the app. This will notify you when attempting to sign-in and MFA verification is needed.